{"id":14,"date":"2026-07-09T08:41:04","date_gmt":"2026-07-09T08:41:04","guid":{"rendered":"https:\/\/wetechsaga.com\/leadgeneration\/?page_id=14"},"modified":"2026-07-09T09:13:49","modified_gmt":"2026-07-09T09:13:49","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/wetechsaga.com\/leadgeneration\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\t\t
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Last Updated: July 2026<\/strong><\/p>

Every CloudGenie engagement is different.<\/p>

Some clients work with us on technology projects. Others engage us for cloud, CRM, AI, development, or Sales as a Service.<\/p>

Because our team often starts planning, research, resource allocation, or delivery soon after an engagement is confirmed, refunds depend on the type of service and the work already completed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t

Consulting and Professional Services<\/h4>\n\t\t\t\t
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Payments made for consulting, discovery, assessment, research, strategy, or professional services are generally non-refundable once work has started.<\/p>

If you decide to cancel an engagement before work begins, please contact us.<\/p>

We will review the request based on the work already planned, resources allocated, and costs committed to the engagement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t

Technology and Development Projects<\/h4>\n\t\t\t\t
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For Full Stack Development, CRM Implementation, Cloud Infrastructure, AI, DevOps, Automation, Security, Integration, and Digital Transformation projects, payments may be linked to milestones or agreed billing schedules.

Once work on a milestone has started or a milestone has been substantially completed, payments relating to that work are generally non-refundable.<\/p>

If a project is cancelled before completion, we will review the work completed and resources committed up to the cancellation date.<\/p>

Any payment due for work already completed may remain payable.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t

Sales as a Service and Lead Generation<\/h4>\n\t\t\t\t
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Sales takes time, conversations, testing, and consistent outreach.<\/p>

Fees paid for Sales as a Service, B2B Lead Generation, market research, prospect identification, outreach, appointment setting, or sales pipeline support are generally non refundable once the service period has started.<\/p>

While our team works to identify and create relevant business opportunities, we cannot guarantee that every prospect will respond, attend a meeting, purchase a product, or generate revenue.<\/p>

Sales results can depend on several things, including your product, service, pricing, market demand, competition, sales process, and the final buying decision of a prospect.<\/p>

If a specific lead, meeting, or performance commitment has been agreed, it will be mentioned in the applicable proposal, Statement of Work, or agreement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t

Cloud, Software and Third-Party Costs<\/h4>\n\t\t\t\t
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Some projects require third-party software, cloud infrastructure, licences, subscriptions, APIs, data platforms, or other external services.<\/p>

Once these services have been purchased or committed on your behalf, the related costs are non-refundable unless the relevant third-party provider issues a refund.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t

Duplicate or Incorrect Payments<\/h4>\n\t\t\t\t
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Mistakes can happen.<\/p>

If you believe you have made a duplicate payment or paid an incorrect invoice, email us at support@cloudgenie.in<\/a>.<\/p>

Please share the invoice or payment reference so our team can review the transaction.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t

Approved Refunds<\/h4>\n\t\t\t\t
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If a refund is approved, we will communicate the applicable refund amount and processing details with you.<\/p>

Approved refunds will normally be processed through an appropriate payment method.<\/p>

The time taken for the refunded amount to appear may depend on your bank, card provider, or payment service provider.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t

Contact Us<\/h4>\n\t\t\t\t
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Have a question about these Terms or our services? Get in touch with us.<\/p>

CloudGenie<\/strong>
A Unit of ARNS IT Solutions & Services Pvt. Ltd.
BSI Business Park, H-160, B-06
Noida \u2013 201309, Uttar Pradesh, India
Email:<\/strong> support@cloudgenie.in<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Last Updated: July 2026 Every CloudGenie engagement is different. Some clients work with us on technology projects. Others engage us for cloud, CRM, AI, development, or Sales as a Service. Because our team often starts planning, research, resource allocation, or delivery soon after an engagement is confirmed, refunds depend on the type of service and […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/wetechsaga.com\/leadgeneration\/wp-json\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wetechsaga.com\/leadgeneration\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wetechsaga.com\/leadgeneration\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wetechsaga.com\/leadgeneration\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wetechsaga.com\/leadgeneration\/wp-json\/wp\/v2\/comments?post=14"}],"version-history":[{"count":15,"href":"https:\/\/wetechsaga.com\/leadgeneration\/wp-json\/wp\/v2\/pages\/14\/revisions"}],"predecessor-version":[{"id":5189,"href":"https:\/\/wetechsaga.com\/leadgeneration\/wp-json\/wp\/v2\/pages\/14\/revisions\/5189"}],"wp:attachment":[{"href":"https:\/\/wetechsaga.com\/leadgeneration\/wp-json\/wp\/v2\/media?parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}