Privacy Policy
Last Updated: July 2026
At CloudGenie, we believe privacy should be simple to understand.
When you visit our website, contact us, fill in a form, or work with our team, you may share certain information with us. This Privacy Policy explains what information we may collect, why we use it, and how we look after it.
CloudGenie is a unit of ARNS IT Solutions & Services Pvt. Ltd.
Information We Collect
When you contact us or interact with our website, we may collect information such as your name, email address, phone number, company name, job title, and any details you choose to share with us.
If you speak with our sales or consulting team, we may also keep information related to your business requirements, meetings, enquiries, proposals, and previous conversations.
Our website may collect basic technical information such as your IP address, browser type, device information, and how you interact with our website.
Why We Use Your Information
We mainly use your information to understand why you contacted us and to respond to you.
We may use your information to answer enquiries, schedule meetings, understand your business requirements, prepare proposals, deliver services, provide customer support, and improve the way we work with our clients.
If you have shown interest in Cloud Genie, we may also contact you about services that we genuinely believe may be relevant to your business.
This may include Cloud Infrastructure, CRM, AI, Automation, Full Stack Development, DevOps, Cloud Security, Digital Transformation, or Sales as a Service.
We don’t believe in sending unnecessary communication. If you don’t want to hear from us, you can ask us to stop.
How We Handle Your Information
We take reasonable technical and organisational steps to protect the information shared with us.
Access to business and personal information is limited to team members or service providers who need it for legitimate business purposes.
Like most businesses, we use technology platforms to run our operations. This may include cloud providers, CRM platforms, email services, analytics tools, communication platforms, and other business systems.
Where required, information may be processed using these services to help us operate our business or deliver our services.
We do not sell your personal information.
Cookies and Website Analytics
Our website may use cookies and similar technologies.
These help us understand how visitors use our website, which pages are useful, and where we can improve the experience.
You can control or disable cookies through your browser settings. Some parts of the website may work differently if cookies are disabled.
Keeping Your Information
We keep information only for as long as reasonably required for the purpose for which it was collected, our business relationship with you, or where we are required to retain information by law.
When information is no longer reasonably required, we may delete or securely dispose of it.
Your Choices and Rights
Depending on applicable law, you may ask us about the personal information we hold about you, request corrections, withdraw consent where processing is based on consent, or request deletion of your information where applicable.
You may also ask us to stop sending marketing communication.
To make a privacy request, simply email us at support@cloudgenie.in.
India’s DPDP framework provides rights and obligations concerning digital personal data and includes mechanisms relating to access, correction, erasure and grievance handling, subject to the Act and the applicable commencement of its provisions.
Data Security
No business can honestly promise that a system will never face a security incident.
What we can promise is that we take data security seriously and use reasonable safeguards to protect the information entrusted to us.
If we become aware of a data incident, we will assess the situation and take appropriate action in accordance with applicable legal requirements.
Children's Privacy
Our website and services are primarily designed for businesses and professionals.
We do not knowingly collect personal information from children for marketing or business development purposes.
Changes to This Privacy Policy
Our business will continue to grow and the way we use technology may change.
We may update this Privacy Policy from time to time. The latest version will always be published on our website with the updated date.
Contact Us
If you have a question about your information or this Privacy Policy, please get in touch with us.
CloudGenie
A Unit of ARNS IT Solutions & Services Pvt. Ltd.
BSI Business Park, H-160, B-06
Noida – 201309, Uttar Pradesh, India
Email: support@cloudgenie.in
